Responsible gambling

Responsible Gaming at Gateway Casino Williams Lake

As a community gaming centre located in Williams Lake, British Columbia, we take responsible gambling seriously. Our goal is to provide an entertaining and enjoyable experience for all our guests while promoting safe and healthy gaming practices.

Voluntary Self-Exclusion Program

If you or someone you know has concerns about problem gambling, our venue offers a voluntary self-exclusion program. This allows individuals to limit their access to the casino for a period of time they feel comfortable with, helping them maintain control over their gaming habits.

GameSense and PlaySmart Framework

Our team is trained in recognizing signs of problem gambling and how to assist at-risk players. We provide information and resources on responsible gaming practices through our GameSense/PlaySmart framework, which promotes setting limits, understanding odds, and acknowledging when it's time to stop playing.

Support Services

We link our guests with various support organizations that can help those struggling with problem gambling. These include:

• Provincial helplines
• Counselling services for family members affected by a loved one's gaming habits
• Resources on managing finances, setting limits, and maintaining healthy relationships

To promote responsible gaming practices, we encourage our guests to:

1. Set personal time and spending limits before starting play.
2. Understand the odds of each game.
3. Recognize when it's time to stop playing.
4. Take regular breaks from gaming.

By working together, we can create a safe environment for everyone at Gateway Casino Williams Lake while promoting healthy relationships with gambling. If you're concerned about problem gaming or want more information on our responsible gaming policies, please reach out to one of our trained team members who will be happy to assist.